Privacy Policy

Privacy Policy & Data Protection Notice

Last Updated: 19 February 2026

DocuAssist respects your privacy and is committed to protecting your personal data in accordance with Singapore’s Personal Data Protection Act (PDPA) and applicable data protection laws. 


1. What We Collect 

We may collect: 

  • Name and email address
  • Billing information 
  • Usage data
  • Uploaded documents (for processing only)


2. How We Use Your Data

We use personal data to: 

  • Provide and operate the Service
  • Process payments
  • Improve user experience
  • Communicate updates and service notices

We do not sell personal data 


3. Document Handling

Uploaded documents are:

  • Processes securely
  • Not used for AI training unless explicity disclosed
  • IRetained onl as necessary to provide the Service


4. Data Security

We implement:

  • Encryption on transil (SSL/TLS)

  • Secure server infrastructure 

  • Access control measures 

No online system is 100% secure, but we take reasonable measures to protect your data.


5. Your Rights (PDPA & GDPR Aware)

You may request:

  • Access to your data 
  • Corection of inacurate data
  • Withdrawal of consent 
  • Deletion (where applicable) 

Contact: 

sales@fastechai.com


6. International Users

If you access the Service ourside Singapore, your data may be processed in SIngapore or other secure locations.